Homework Support: Chapter 1 - Operations & Productivity from the 14th edition of textbook “Operations Management: Sustainability and Supply Chain Management” by Jay Heizer, Barry Render and Chuck Munson. Included in this digital download are examples of previously used homework questions that provide a step-by-step guide how to solve problems. There are also Microsoft Excel Templates for quickly and accurately calculating single factor productivity, labor productivity, multifactor productivity, and productivity change.